Once an order is processed, it cannot be canceled or changed. We cannot guarantee cancellations or refunds for orders in processing.

We review requests for replacements or returns only if there is a faulty product (e.g., a hole in the item) or a print error caused by Urbanicmavenstore.com. We are not responsible for incorrect addresses that result in lost or misdirected packages.

Since our products are custom printed, size exchanges are not accepted unless we made an error in the size you received. If a size exchange is needed due to a mistake on our part, we will cover the cost. Otherwise, the cost of exchanges must be borne by the consumer. Please carefully review the size chart before placing your order.

We are not responsible for delays, lost packages, or damage caused by delivery partners. We provide a tracking number when available, but it is up to the recipient to track or contact the postal service for any lost or delayed packages. Lost packages are the user's responsibility.